Charges vs. Authorizations

  • Your credit card it not charged until your order is shipped.
  • Your card is automatically authorized for the amount of purchase when you place your order.
  • An authorization checks for available credit, verifies your bill to address, and holds the amount of purchase against your credit limit.
  • An authorization is temporary only lasting 3-4 business days.
  • If viewing your statement on-line it may appear that you have been charged when you shouldn’t have been or charged more than once (if for example your bill to information was incorrect and we had to contact you for the corrected information and reauthorize your card).
  • Please contact us after 3-4 business days if this authorization does not disappear.